You do not need an account to shop at jodhajewels.com. After you place your order, you will receive an email with your order confirmation and delivery information. However, we request that you register with us in order to track your order, receive offers, discounts, and promotional store credits.
+91 7380087858 info@jodhajewels.com
FAQs
Customer Account & Privacy
You can sign up by clicking on this Registration Link. You will receive a welcome voucher towards your first purchase after you have registered. You will also receive regular promotional emails and promotion updates from Jodha Jewels.
Yes. For additional information, please check our Privacy Statement.
Yes, it is possible to do so in the "My Account" section.
Orders and Payments
We prefer Master Card, Visa Debit & Credit Cards, and American Express. Net banking and Cash on Delivery are additional options.
No, there is no limitation. To ensure your security and confirmation, we confirm every order with you via phone or email.
Yes, you can cancel an order completely or partially within 24 hours after placing it. You can contact our customer service with your order details to take the next steps.
In the situation of a payment failure, again retry, given that the following information is provided to the payment gateway: account details, billing address, password (for net banking). Your Internet connection is not affected in any way during the process. If your account has been debited due to a payment failure, the money is usually returned to your bank account within 7 business days. You can email us at support@jodhajewels.com or phone us with your order number if you need further information.
Shipping, Returns & Refunds
Yes we ship Internationally.
Yes, we deliver across India. If our connected delivery companies are unable to deliver your product, we will dispatch it via India Post. This would only be possible for prepaid orders.
Before your order is paid or dispatched, you can modify the mailing address. This can be accomplished by contacting our customer service department with your order details.
The delivery time will be around 2-5 working days, and 4-7 working days.
If your parcel is damaged, you should not accept it and return it to the courier with all of the original packaging material. You must contact customer service promptly and notify them of the action.